DC - NYC (Sep 2023)
We were the last to disembark the SQ plane, as mum was on wheel chair assistance service. The gentleman was able to push the wheelchair of mum and another elderly lady all by himself to the immigration hall. My brother was impressed by his strength. We breezed through the immigration, thanks to the preferential treatment mum received. The wheelchair assistant actually asked me to get my rental car, and he will push mum to the arrival curb so that she can get into the car easier, a kind gesture that we declined. He then suggested that we transfer mum to another wheelchair since we need to travel by airtrain to the car rental office in another location, and he can then used the wheelchair that mum sat on for another passenger. We thanked him for his kindness, and pushed mum to another building using another wheelchair. The lady at the airtrain station was super helpful. Once the airtrain arrived, she ensured we know which stop to get down, and ensured mum's wheelchair could get i